Location
Uganda
Department
Commercial
Posted on
24 Aug, 2018
Role

The Director Commercial will be part of the senior management team, responsible for developing policies, procedures and systems for the new Uganda Airlines company. He/She will have direct responsibility for the development and implementation of the commercial strategy for the Airline. He/She will report to the CEO of the Airline.

The ideal candidate ought to have an entrepreneurial mindset,  leadership skills and creativity with excellent organizational abilities.

Duties and Responsibilities Develop and implement the sales and marketing policies, strategies and procedures in line with industry best practices. Manage the territory budget preparation process to ensure the sales and revenue opportunities are maximized. Attend industry events and conferences to…
Location
Uganda
Department
Commercial
Posted on
24 Aug, 2018
Role

The Manager Sales and Marketing reports to the Commercial Director and will be responsible for overseeing and developing sales and marketing teams to drive the company's revenue generation strategies in accordance with sales and marketing policies, objectives, targets and performance indicators. He/She will set short and long-term sales strategies and evaluate effectiveness of current sales programs, recommend product and service enhancements to improve customer satisfaction and sales potential.

The Manager will be familiar with a variety of airline marketing concepts, practices and procedures and will ensure the setting of products, fares, distribution systems and sales management and monitoring structures.

Duties and Responsibilities Oversee and coordinate the…
Location
Uganda
Department
Commercial
Posted on
24 Aug, 2018
Role

To provide accurate and clear analytics, performance tracking and identification of actionable opportunities that optimize revenue through efficient subscription pricing. Analyses and supports execution of initiatives with direct impact on airline revenue and yield. Takes the lead in revenue analysis and reporting, and in price and product determination across distribution channels. Works in conjunction with marketing, finance and distribution sections to optimize revenues across all vendors.

The manager will also provide leadership and direction to other members of the pricing team, build and foster relationships with Marketing and Sales teams, and develop strategies, programs, and systems for revenue generation. In addition, he/she will serve as a key functional liaison…

Location
Across the Network
Department
Commercial
Posted on
28 Aug, 2018
Role

The Station Managers will be responsible for specific operational zones of the airline network. Each Station Manager will be responsible for creating a comprehensive sales strategy and providing leadership at a strategic and commercial level for all sales activities in the respective zone. He/She will ensure generation of long-term maximum profitable revenues and customer volumes for the Airline and establishing the Airline's brand in the respective zone. He/She will report to the Director Commercial.

Duties and Responsibilities Develop a sales strategy for the assigned area and define distribution networks.  Benchmark Uganda Airlines products against the market and develop a universal sales plan to reach revenue targets. Develop and…
Location
Uganda
Department
Commercial
Posted on
24 Aug, 2018
Role

The Sales Office Managers will be responsible for the day to day operations of Airline's sales offices and leading the delivery of front-line customer services to all clients. He/She will be responsible for driving sales across the different distribution channels and monitoring performance of sales staff for achievement of revenue targets. He/She will be the face of the airline, including presenting a positive image of the airline in line with company values.

Duties and Responsibilities Manage the sales office team and ensuring achievement of sales targets. Design and implement a strategic business plan that expands Uganda Airlines’ customer base and ensure its strong presence in the Uganda market. Supervise the day to day sales actions and ensure outstanding customer…
Location
Uganda
Department
Commercial
Posted on
28 Aug, 2018
Role

The Reservation and Ticketing Officer will be responsible for making and confirming reservations for passengers, selling tickets for the airline and reporting to the Station Manager/ Sales Manager. He/ she is responsible for receiving revenue from sales and issuing tickets and receipts to customers. He/ she provides assistance to customers with special needs or requirements whenever necessary.

Duties and Responsibilities Make and confirm reservations for passengers. Arrange reservations and itinerary using flight timetables, airline manuals, reference guides, and tariff books. Perform a proper flight firming check to maximize flight utilization and reduce No-shows. Assist passengers with complaints and other concerns. Issue tickets and…
Location
Uganda
Department
Commercial
Posted on
24 Aug, 2018
Role

The Sales Office Supervisors will be responsible for ensuring the smooth day to day running of the customer service and sales office operations. He/she is responsible for driving the customer service ethos and ensuring that customers receive the most efficient and effective service possible. He/she is also responsible for providing technical support to the sales team.

Duties & Responsibilities Supervise sales office operations and personnel. Take lead in driving sale of airline products. Lead the delivery of exceptional customer service.  Build and maintain strong customer working relationships.  Understand the root cause of customer issues and work with them to devise and offer the best solutions available.  Work with the senior management team to provide creative…
Location
Uganda
Department
Commercial
Posted on
31 Aug, 2018
Role

The Sales and Ticketing Agent will be responsible for providing customer service in terms of ticketing, reservations and other products to generate sales. He/she is responsible for ensuring satisfactory Sales and Ticketing service. He/she will be responsible for the daily operations of the airline Ticket Office, including processing ticket requests for walk-in customers and over the phone. He/she will report to the Manager Sales or Station Manager or Supervisor depending on the airline arrangements.

Duties and Responsibilities Carry out reservations and ticketing activities and serve customers to generate sales. Provide the best applicable fare quotes to airline clients. Solicit, recruit and nurture prospective clients to win business and…