Location
Uganda
Department
Flight Operations
Posted on
28 Jun, 2021

Report Line: Flight Operations Director

Job Summary Manage the Food & Beverage planning, delivery, quality, and cost from selected UR global catering service providers. Accountable for designing and implementing innovative and pleasing menus that contribute towards UR being the leader in innovative inflight and premium class lounge catering.

Key accountabilities /responsibilities:

Proactively generating ideas by researching, planning, designing, creating, and implementing changes to constantly refresh the Inflight and lounge products and services to maintain worldwide leadership whilst ensuring this offering is in keeping with customers’ needs network-wide. Ensure catering orders distributed to the various…
Location
Uganda
Department
Flight Operations
Posted on
18 Dec, 2020

Reports to:        Manager Cabin Crew   Responsible for:    Cabin Crew      Department:        Flight Operations                                   

Job Purpose 

A Cabin Crew Purser is responsible for the safety and comfort of passengers on Uganda Airlines flights. He/ she will be responsible for preparing the aircraft cabins for flights. He/ She is the front line representative of the company to the passengers. Key Responsibilities: Provide customer service to passengers while ensuring their safety and comfort throughout the flight.  Deal with security and emergency situations that may arise on board, including administering first aid on board.  Ensure that all emergency equipment is in working order prior to the flight and that there are adequate…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job Purpose;

Provide  leadership  and  training  to  Cabin  Crew  to  ensure  safe,  secure  cabin  operations  that  guarantees consistent and passionate service delivery.

Roles and responsibilities

Conduct regular cabin crew line checks to ensure onboard implementation and compliance of safety, security and service procedures and standards. Monitor proper utilization of in-flight utilities to guard against misuse, wastage and damage. Monitor, develop and deliver onboard quality customer service for customer satisfaction and loyalty. Evaluate service procedures and recommend changes where necessary for efficiency and customer satisfaction. Monitor cabin crew grooming standards to ensure conformance to company set standards…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job purpose   

The Manager Cabin Services is a senior leadership role within Flight Operations Department and the airline. He/She oversees the scheduling and supervision of flight attendants to ensure that company flights are operated to the highest safety standards. The office bearer also has training and supervisory responsibility for Cabin Crews across the airline.

Roles and Responsibilities:

Set the strategic agenda for Cabin Services and communicates this strategy through the department. Links departmental strategy with the corporate goals and ensures alignment. Overall responsibility and accountability for the performance of the department. Sets standards for delivery of service excellence and ensures it is maintained…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job Purpose

The role of the catering assistant is to support the overall supply of aircraft requirements to ensure exceptional service for passengers on board.

Key Responsibilities:

Ensure distribution of catering orders. Ensure the provisioning of aircraft supplies. Liaise with other Departments (Ground Handling-Traffic-Ramp, etc.) regarding problems that will affect the overall station performance (aircraft delays, etc.) Ensure equipment packing tray layup, pre-set and pre-flight checks loading bay. Support in the Inspection and monitoring of quantity, quality, and presentation of food items received from the production. Support in the Supervision and control of stores. Ensure the smooth functioning of Wash Up area and…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job Purpose

The role of the Catering Manager is to oversee the overall supply of aircraft requirements to ensure exceptional service for passengers on board.

Key Responsibilities:

Evaluate and delegate the aircraft catering workload for his/her staff in the shift. Ensure catering orders distributed to the various sections-sub sections for their action. Supervises the provisioning of aircraft supplies. Liaise with other Departments (Ground Handling-Traffic-Ramp, etc.) regarding problems that will affect the overall station performance (aircraft delays, etc.) Monitor equipment packing tray layup, pre-set and pre-flight checks loading bay. Inspect and monitor quantity, quality, and presentation of food items received from the…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job Purpose

The Flight Dispatcher manages the day-to-day functions of the operations control center. The Dispatcher is responsible for daily liaison with all flight crew and ensures that all flights are dispatched, safely, on time and in compliance with company procedures.  The Flight Dispatcher reports to the Manager Operations Control.

Key Responsibilities:

Ensures smooth, efficient and timely dispatch of flights. Monitor and identify any operational/technical event which could disrupt the regularity of flights and take mitigative actions, in line with approved company procedures. Assist the Pilot in Command in flight preparation providing the relevant information required (e.g. meteorology, NOTAMs, air traffic, slots, etc…
Location
Uganda
Department
Flight Operations
Posted on
26 Jun, 2020

Job role  The First Officer (Co-Pilot) works hand in hand with the Line Captain to ensure the safety, security, and proper conduct of flights. He/she deputizes the Captain.

Key accountabilities/responsibilities

During flight shall be aware of the Pilot in Command’s intentions and monitor the conduct of the flight at all times. When not flying, the Co-pilot shall immediately advise the Pilot in Command of any deviation from the normal flight operating profile. Shall be directly responsible to the Pilot in Command and do whatever duties are assigned to him by the Pilot in Command.  Shall be responsible as part of the flying team to ensure that the flight is conducted efficiently and safely. Competencies Judgment and…
Location
Uganda
Department
Flight Operations
Posted on
26 Jun, 2020

Job role The Captain will be designated for each flight under the Uganda Airlines Operations. The Captain will be in charge of the safety, security, and conduct of flight while on duty and supervise all actions and activities of other crew members who work on that flight.

  Key accountabilities/responsibilities

Have authority for the overall management of the entire flight, ensuring the safety and security of the Aircraft and persons on board. Ensure that all operational procedures and checklists are complied with in accordance with the Operations Manual.  Ensure that, during flight operations, the entire crew adheres to flight duty limitations. Transportation of any parcels must be in accordance with safety and security procedures…
Location
Uganda
Department
Flight Operations
Posted on
26 Jun, 2020

Job role  The First Officer (Co-Pilot) works hand in hand with the Line Captain to ensure the safety, security, and proper conduct of flights. He/she deputizes the Captain.

Key accountabilities/responsibilities

During flight shall be aware of the Pilot in Command’s intentions and monitor the conduct of the flight at all times. When not flying, the Co-pilot shall immediately advise the Pilot in Command of any deviation from the normal flight operating profile. Shall be directly responsible to the Pilot in Command and do whatever duties are assigned to him by the Pilot in Command.  Shall be responsible as part of the flying team to ensure that the flight is conducted efficiently and safely.

Competencies