The Manager Information Technology will head the IT section and will report to the Director of Finance. He/She will be responsible for the strategic development, management and operation of IT Systems across the airline's network, driving efficiency through the use of technology at all levels. The Manager will also lead and motivate the IT team to deliver on IT solutions required for a full service commercial airline.

Duties and Responsibilities

  • Oversee all technology operations (e.g. sales and distribution platforms, network security, etc) and evaluate them according to established goals.
  • Devise and establish IT policies and systems to support the implementation of strategies set by management.
  • Work with senior management to identify, evaluate, procure and implement IT solutions and platforms as required for a commercial airline.
  • Analyze the business requirements of all departments to determine their technology needs.
  • Ensure purchase of efficient and cost effective technological equipment and software.
  • Inspect the use of technological equipment and software to ensure functionality and efficiency.
  • Identify the need for upgrades, configurations or new systems and report to management for necessary action.
  • Develop an ICT strategy which identifies the future direction and use of technology within the organisation to meet operating requirements and drive efficiencies. 
  • Create a vision for ICT within the airline, communicate it to employees and lead and motivate the team to achieve the vision.
  • Provide advice to Executive Management and the Board on the application and use of ICT to provide excellent services working closely with the senior management team to overcome business challenges with the use of technology.
  • Identify solutions and opportunities to improve organizational performance, prepare and present proposals, design and deliver solutions to meet customer’s objectives.
  • Be the ICT champion, promote and implement innovative solutions to operational challenges and apply a structured methodology to implement project plans to achieve the desired outcomes.
  • Plan, control and manage project resources and budget and ensure structures for data/disaster recovery.
  • Procure, negotiate, manage and monitor contracts for ICT services provided by third parties, ensuring effective service delivery.
  • Manage relationships with contractors, suppliers and stakeholders.
  • Contribute to the development, implementation and review of Gateway’s corporate strategies, annual project plans, policies and procedures.
  • Ensure effective management of the ICT departmental staff and resources promoting team building and collaborative working to deliver the corporate plan
  • Provide timely, clear, succinct and coherent reports to Board and management.
  • Ensure compliance with relevant legislation including the Computer Misuse Act, the Data Protection and Health & Safety Acts (as applicable to IT usage).

Qualifications Skills and competencies

  • Bachelor’s Degree in Computer Science or closely related area.
  • IT Practitioner with demonstrated airline IT systems experience or expertise in related areas.
  • Demonstrated comprehensive knowledge of current and developing ICT technologies and business application. 
  • Knowledge of Airline IT system system is desired. 
  • E-commerce awareness.
  • Ability to recognize business opportunities and present a clear strategic vision of how technology can be applied to achieve success.
  • Excellent communication skills, both oral and written. 
  • Time management skills.
  • Ability to explain complex IT information clearly to ‘lay’ managers and other stakeholders.
  • Highly proactive and motivated.
  • Proven track record at senior level of leading staff within an IT environment, preferably in airline and hospitality industry.
  • Successful track record of implementation with delivery on time and to budget.
  • Experience in contract management, negotiation and monitoring.
  • Effective in working within teams and individually with ability to grasp and manage new complex IT systems.
  • Commitment to front line service delivery and responsiveness to commercial needs.


  • A competitive salary is offered

About Us

Uganda Airlines, the National Carrier of the Republic of Uganda based at Entebbe International Airport is now accepting applications for a number of job opportunities.

As a member of the team, you will be responsible for presenting a positive image of the airline in keeping with its brand to connect the world to the Pearl of Africa. You will be enthusiastic about serving all Uganda Airlines customers and colleagues with courtesy and respect in line with the company’s values. You will also be championing safety and ensuring international aviation standards are maintained at the airline. This is a great opportunity to be part of the new National Airline, in this exciting industry.

How to apply

Application letters, complete with Curriculum Vitae giving two (2) referees, and copies of academic and professional certificates with one passport size photograph (one full size photograph for Cabin Crew applicants) should be submitted online at or by post quoting the Job Reference number accordingly.

Applications should be addressed to:

The Manager Human Resources.
Uganda National Airlines Company Ltd.
P.O. Box 431, Entebbe, Uganda

Only successful applicants will be contacted.