Reporting Line: Duty Manager
Supervise implementation and perform Document Verification Unit activities to ensure that staff comply with regulations, standard operating procedures and to reduce UR’S risk exposure to penalties.
Key Accountabilities / Responsibilities
Ensure that staff verify the authenticity of travel documents, including passports, visas, permits, health certificates, residence cards, air tickets, etc. for all departing passengers, both at check-in and at the boarding gates using tools provided by the company at all times to ensure zero fines for airlines.
Intercept passengers with fraudulent documents, consult airline representatives, take photographs, and hand over suspected…