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CABIN GROOMERS

UGA-108
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to: Team Leader

Job Summary:

A cabin groomer is responsible for the cleaning of Aircraft cabins of Uganda Airlines after each flight.

Key accountabilities /responsibilities:

Wiping down all surface like seats, tray tables. Cleaning the inside of sear pockets. Vacuuming floors around the seats and aisles. Collecting all the trash in the cabin. Clearing all trash cans. Cleaning and brushing the lavatories meticulously. Spraying air freshener. Being courteous to passengers in transit. Maintain very good personal hygiene. Safe custody of any valuable items that maybe left behind by a passenger. Maintaining a safe environment. Clearing the aisles for easy movement. Re-stocking the seat…
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to: Supervisor-Travel documents

Job Summary:

Implement and perform Document Verification Unit activities to ensure compliance with regulations, standard operating procedures and to reduce UR’S risk exposure to penalties.

Key accountabilities /responsibilities:

Verify and profile travelling passenger documents to ensure timely identification of improper / inadequate documents Identify improper / fraudulent documents to identify violations of immigration regulations in a timely manner. Immediately inform the Supervisor in regards to any suspicious documentation. Verify and confirm authenticity of visas Properly implement regulations and DVU procedures to ensure compliance in case of passengers…
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to: Duty Manager

Job Summary:

The Workshop supervisor shall be responsible for the repair and maintenance of all the Airside and Landside equipment and vehicles. He/She will be involved in the daily maintenance, fault diagnosis and rectification of a wide range of vehicles, including aircraft loading and servicing equipment.

Key accountabilities /responsibilities:

Oversee the repair and perform preventative maintenance on all company equipment as allocated by the GSE as per established standards and procedures of Uganda Airlines. Perform daily inspections on equipment and vehicles, provide feedback through serviceability checklists. Ensure that a work schedule is in place for all the technicians…
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to: Workshop Supervisor/Manager

Job Summary:

The Equipment Operator is responsible for the operation of lower and high deck loaders, passenger steps and buses, aircraft servicing equipment such as Ambu-lift and delivery of baggage and cargo. The Operator is responsible for working as an individual or as part of a team to safely undertake all manual and technical ground handling activities; provide, drive and operation of diverse technical equipment for which he is qualified and licensed. Safe operation of equipment must be carried out at all times as well as providing excellent customer service.

Key accountabilities /responsibilities:

Ensure the serviceability of Ground Service Equipment before…

GSE MECHANICS

UGA-104
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to: Workshop Supervisor/Manager

Job Summary:

The GSE Mechanic is responsible for the repair and maintenance of all of the Airside and Landside equipment and vehicles. He/She will be involved in the daily maintenance, fault diagnosis and rectification of a wide range of vehicles, including aircraft loading and servicing equipment.

Key accountabilities /responsibilities:

Repair and perform preventative maintenance on all company equipment as allocated by the GSE Supervisor as per established standards and procedures of Uganda Airlines. Perform daily inspections on equipment and vehicles, provide feedback through serviceability checklists. Provide Nitrogen service to the Aircraft when requested.…

RAMP SUPERVISOR

UGA-103
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to:     Duty Manager

Job Summary: To supervise and provide all necessary and required baggage sortation services to ensure departing baggage is loaded on the correct flight, and arriving baggage is reconciled with passengers in a timely manner. Duties include (and are not limited to) supervising and sorting baggage and cargo, delivery and collection of baggage from the Aircraft and handling of inbound arriving baggage and cargo.

Key accountabilities /responsibilities:

Ensure Loading and unloading of passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies and the Airport belt system. Draft training programs for the staff to ensure efficiency. Provide special handling of…

LOAD CONTROLLER

UGA-102
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to: Duty Manager

Job Summary:

The load controller will be responsible for ensuring flight safety by performing load planning, weight and balance calculations and finalization of the load sheet and their loading documents in accordance with the Standard Operations Procedures.

Key accountabilities /responsibilities:

Ensure on-time departure without compromising safety. Ensure accurate computation of aircraft weight and balance Prepare and communicate to loading personnel(Agents) a load plan that is in line with Aircraft loading instruction processes Load planning shall consider fuel loads and distribution, Aircraft equipment, planned dead load, expected passenger load, fuel efficiency, special…
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to:  Passenger check-in Supervisor

Job Summary:

The Passenger check-in Agent shall assist in managing all matters relating to customer service and smooth movement of the airline customer while at the airport and communicate effectively.

Key accountabilities /responsibilities:

Ensure a safe work environment by following rules and regulations regarding the work place. Check-in passengers at ticket counters/gates and hands out boarding passes for outgoing flights. Check-in passenger’s baggage and tag them to appropriate destination. Coordinate ticket counter activities with those on the ramp regarding baggage handling to ensure that all bags are loaded on the outgoing flight. Handle customer…
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Report to: Duty Manager

Job Summary:

The Passenger check-in Supervisor shall manage all matters relating to customer service and smooth movement of the airline customer while at the airport.

Key accountabilities /responsibilities:

To lead the Passenger Services Team to ensure staff are trained and motivated to deliver a consistent & excellent standard of service to our passengers To establish and maintain effective relationships with customers and airport company representatives to ensure that a productive relationship is maintained while abiding with service level agreements To monitor operational plans like schedules and ensure that they are well updated. To carry out all Passenger Services…
Location
Uganda
Department
Ground Operations
Posted on
28 Jun, 2021

Reports to:  Baggage Tracing Supervisor

Job Summary:

The Baggage Tracing Agent assists passengers with baggage pickup and resolve issues with delayed, lost, or damaged items.

Key accountabilities /responsibilities:

Investigate any discrepancy cases related to baggage at Entebbe Hub and all outstations and report to the supervisor for resolution. Monitor missing baggage tracking progress from the GHA team and ensure they provide updated information to our passengers. Follow SOPs to settle all the baggage discrepancy cases. Deliver the highest service levels to all our Passengers. Responsible for lost and found and damaged baggage handling. Offer alternative solutions to settle baggage claims and…