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Location
Uganda
Department
Commercial
Posted on
28 Jun, 2021

Reports to: Director Commercial Responsible for: Sales Team, Ticketing & Reservations, Sales Executives     Department: Commercial                                     

Job Summary:

The Country Managers will be responsible for specific operational zones of the airline network. Each Country Manager will be responsible for creating a comprehensive sales strategy and providing leadership at a strategic and commercial level for all sales activities in the respective zone. He/She will ensure the generation of long-term maximum profitable revenues and customer volumes for the Airline and establishing the Airline's brand in the respective zone. He/She will report to the Director Commercial.

Location
Uganda
Department
Flight Operations
Posted on
18 Dec, 2020

Reports to:        Manager Cabin Crew   Responsible for:    Cabin Crew      Department:        Flight Operations                                   

Job Purpose 

A Cabin Crew Purser is responsible for the safety and comfort of passengers on Uganda Airlines flights. He/ she will be responsible for preparing the aircraft cabins for flights. He/ She is the front line representative of the company to the passengers. Key Responsibilities: Provide customer service to passengers while ensuring their safety and comfort throughout the flight.  Deal with security and emergency situations that may arise on board, including administering first aid on board.  Ensure that all emergency equipment is in working order prior to the flight and that there are adequate…
Location
Uganda
Department
Ground Operations
Posted on
10 Dec, 2020

Job purpose   

The Workshop Mechanics is responsible for the repair and maintenance of all of the Airside and Landside equipment and vehicles. He/She will be involved in the daily maintenance, fault diagnosis and rectification of a wide range of vehicles, including aircraft loading and servicing equipment.

Key responsibilities:

Repair and perform preventative maintenance on all company equipment as allocated by the GSE Supervisor as per established standards and procedures of Uganda Airlines. Perform daily inspections on equipment and vehicles, provide feedback through serviceability checklists. Provide Nitrogen service to the aircraft when requested. Follow and adhere to all Workshop Safety Guidelines and procedures.…
Location
Uganda
Department
Ground Operations
Posted on
10 Dec, 2020

Job purpose  

The Equipment Operator is responsible for the operation of lower and high deck loaders, passenger steps and buses, aircraft servicing equipment such as Ambu-lift and delivery of baggage and cargo. The Operator is responsible for working as an individual or as part of a team to safely undertake all manual and technical ground handling activities; provide, drive and operate of diverse technical equipment for which he is qualified and licensed. Safe operation of equipment must be carried out at all times as well as providing excellent customer service.

Ensure thorough inspection of all Ground Service equipment in terms of Serviceability, Cleanliness and Safety and to report any concerns to GSE Supervisor and Ramp Supervisor.

Ensure…

Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job Purpose;

Provide  leadership  and  training  to  Cabin  Crew  to  ensure  safe,  secure  cabin  operations  that  guarantees consistent and passionate service delivery.

Roles and responsibilities

Conduct regular cabin crew line checks to ensure onboard implementation and compliance of safety, security and service procedures and standards. Monitor proper utilization of in-flight utilities to guard against misuse, wastage and damage. Monitor, develop and deliver onboard quality customer service for customer satisfaction and loyalty. Evaluate service procedures and recommend changes where necessary for efficiency and customer satisfaction. Monitor cabin crew grooming standards to ensure conformance to company set standards…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job purpose   

The Manager Cabin Services is a senior leadership role within Flight Operations Department and the airline. He/She oversees the scheduling and supervision of flight attendants to ensure that company flights are operated to the highest safety standards. The office bearer also has training and supervisory responsibility for Cabin Crews across the airline.

Roles and Responsibilities:

Set the strategic agenda for Cabin Services and communicates this strategy through the department. Links departmental strategy with the corporate goals and ensures alignment. Overall responsibility and accountability for the performance of the department. Sets standards for delivery of service excellence and ensures it is maintained…
Location
Uganda
Department
Maintenance and Engineering
Posted on
10 Dec, 2020

Job purpose

The Aircraft maintenance Engineer is responsible for daily work on the aircraft and to ensure that the aircraft is available and departs on time, all defects are rectified and troubleshooting is done on time. He/she will also be responsible for ensuring that all scheduled checks are completed on time

Key responsibilities

The line maintenance engineer will be involved in the day to day work on the aircraft. He shall be the initial point of contact whenever maintenance is to be done. The line maintenance engineer shall report to the maintenance manager and shall work hand in hand with the approved maintenance organization.

Carry out maintenance tasks (scheduled and unscheduled) in the hangar and on line as per…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job Purpose

The role of the catering assistant is to support the overall supply of aircraft requirements to ensure exceptional service for passengers on board.

Key Responsibilities:

Ensure distribution of catering orders. Ensure the provisioning of aircraft supplies. Liaise with other Departments (Ground Handling-Traffic-Ramp, etc.) regarding problems that will affect the overall station performance (aircraft delays, etc.) Ensure equipment packing tray layup, pre-set and pre-flight checks loading bay. Support in the Inspection and monitoring of quantity, quality, and presentation of food items received from the production. Support in the Supervision and control of stores. Ensure the smooth functioning of Wash Up area and…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job Purpose

The role of the Catering Manager is to oversee the overall supply of aircraft requirements to ensure exceptional service for passengers on board.

Key Responsibilities:

Evaluate and delegate the aircraft catering workload for his/her staff in the shift. Ensure catering orders distributed to the various sections-sub sections for their action. Supervises the provisioning of aircraft supplies. Liaise with other Departments (Ground Handling-Traffic-Ramp, etc.) regarding problems that will affect the overall station performance (aircraft delays, etc.) Monitor equipment packing tray layup, pre-set and pre-flight checks loading bay. Inspect and monitor quantity, quality, and presentation of food items received from the…
Location
Uganda
Department
Flight Operations
Posted on
10 Dec, 2020

Job Purpose

The Flight Dispatcher manages the day-to-day functions of the operations control center. The Dispatcher is responsible for daily liaison with all flight crew and ensures that all flights are dispatched, safely, on time and in compliance with company procedures.  The Flight Dispatcher reports to the Manager Operations Control.

Key Responsibilities:

Ensures smooth, efficient and timely dispatch of flights. Monitor and identify any operational/technical event which could disrupt the regularity of flights and take mitigative actions, in line with approved company procedures. Assist the Pilot in Command in flight preparation providing the relevant information required (e.g. meteorology, NOTAMs, air traffic, slots, etc…