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Location
Uganda
Department
Flight Operations
Posted on
13 Mar, 2020

Job Purpose

Reporting to the Passenger Services Supervisor the Check-in Agent will be responsible for receiving the traveling public and assist them through the entire departure chain, by checking them in, processing their baggage, assist with immigration formalities, pre-boarding and boarding them on to the departing flight. Providing up-to-date information and excellent customer services to all Uganda Airlines passengers. Ensure and maintain a healthy, Safe, Secure and Cost-effective operation for Uganda Airlines operations, in compliance with the relevant industry regulatory and legislative requirements, company procedures, and regulatory authorities.

Key accountabilities/responsibilities

Embrace and maintain a positive safety…
Location
Uganda
Department
Ground Operations
Posted on
13 Mar, 2020

Job role

Reporting to the Duty Manager, the Baggage Tracing Supervisor plays an important role in the airport operations of Uganda Airlines. Our Baggage Tracing Supervisor plays a key role in service recovery to ensure that passengers’ problems with their baggage will be dealt with and act as an ambassador to greet and assist arriving passengers.

Key accountabilities /responsibilities:

Monitor baggage performance within the Uganda Airlines network. Investigate any discrepancy cases related to baggage at Entebbe Hub and all outstations. Design and implement up-to-date training materials for baggage services for all stations. Monitor missing baggage tracking progress from the GHA team and ensure they provide update information…
Location
Uganda
Department
Flight Operations
Posted on
13 Mar, 2020

Job role

Reporting to the Duty Manager, the Passenger Services Supervisor will be responsible for providing up-to-date information and excellent customer services to all Uganda Airlines passengers. S/he will ensure the provision of information that is consistent with safety, customer service policies and security standards of Uganda Airlines so as to ensure a safe, seamless and efficient airport operation. Additionally, s/he will ensure and maintain a healthy, Safe, Secure and Cost-effective operation for Uganda Airlines operations, in compliance with the relevant industry regulatory and legislative requirements, company procedures, and regulatory authorities. S/he will deliver focused, high-quality customer service by leading and supervising the customer…

Location
Uganda
Department
Flight Operations
Posted on
13 Mar, 2020

Job role

Reporting to the Entebbe Hub Station Manager, the Duty Manager will be responsible for a safe, seamless and efficient airport operation in order that Uganda Airlines' image, reputation, and Customer Service Levels are maintained and enhanced to the highest standards. S/he will have a tight focus on on-time performance (OTP) and punctuality of all Uganda Airlines flights. Ensure and maintain a healthy, safe, secure and cost-effective airport operation for Uganda Airlines, in compliance with the relevant industry regulatory and legislative requirements, company procedures and regulatory authorities. Responsible for coordination of all passenger handling activities at Entebbe Hub during operations. Drive continuous improvement in delivering the highest…

Location
Uganda
Department
Finance
Posted on
24 Jan, 2020

Job Purpose 

Carry out independent and objective assurance audits aimed at evaluating and improving the effectiveness of risk management, control and governance processes of the Airline.  

Key Responsibilities:

Plan and formulate audit programs based on systematically identified and assessed risks, in line with the  Internal  Audit plan,  Internal  Audit  Charter and  International  Internal  Auditing Standards. Conduct systems audits of all UNACL operations in line with the Internal Audit plan and internally accepted standards.  Carry out compliance audits to ensure that operational and financial processes are executed in line with UNACL policies, procedures, and regulations, as well as applicable laws and regulations.…
Location
Uganda
Department
Finance
Posted on
24 Jan, 2020

Reports to: Board of Directors/Chief Executive Officer    

Responsible for: Internal Audit Officers & Executive Assistant 

Job Role 

Be responsible for the company’s Internal Audit activity. Provide leadership in providing value-adding assurance and advisory services in order to enhance and protect the company’s value through risk-based objective assurance, advice, and insight. 

Key Responsibilities:

Lead the development of the Internal Audit’s annual plan and ensure the plan is responsive to and aligned with the risk profile of the organization Oversee the execution of individual audits defined in the audit plan ensuring the highest level of service quality and client…
Location
Uganda
Department
Commercial
Posted on
28 Nov, 2019

Job Role

The Reservation and Ticketing Officer will be responsible for making and confirming reservations for passengers, selling tickets for the airline and reporting to the Station Manager/ Sales Manager. He/ she is responsible for receiving revenue from sales and issuing tickets and receipts to customers. He/ she provides assistance to customers with special needs or requirements whenever necessary.

Duties and Responsibilities

Make and confirm reservations for passengers. Arrange reservations and itineraries using flight timetables, airline manuals, reference guides, and tariff books. Perform a proper flight firming check to maximize flight utilization and Reduce No-shows. Assist passengers with complaints and other…
Location
Uganda
Department
Maintenance and Engineering
Posted on
28 Nov, 2019

Job Role

As an Engineering Stores Officer, they will be in charge of receiving Uganda Airlines incoming spares, inspection, tagging, segregating and shelving store items to regulatory requirements, and issuing of spares to engineers for aircraft maintenance and promptly notifying the Director of maintenance of the stock levels.

The stores' officer is also responsible for the control, operations, and administration of the bonded stores, tools stores, flammable stores, and quarantine. He/ she ensures the handling and storage of the aircraft spares, tooling & equipment, consumables, and ingredients meet the requirements of an approved technical store.

Duties and Responsibilities

Receiving and issuing of all aircraft…
Location
Uganda
Department
Maintenance and Engineering
Posted on
28 Nov, 2019

Job Role

The materials Management Officer reports to the materials manager and is responsible for the day to day planning of all maintenance material requirements to cover parts, tools, and expendable materials.

Duties and Responsibilities

Ensure quality and quantity of aircraft spares, tools and other equipment used for aircraft maintenance is adequate for the operation; Deliver serviceable aircraft/materials/components to the operation on time, in a cost-effective manner and in compliance with legal and company requirements; Process procurement of materials and services required for the maintenance operation and ensure only parts from approved sources are obtained; Provide inputs to the procurement department in terms of…
Location
Uganda
Department
Maintenance and Engineering
Posted on
28 Nov, 2019

Job Role

The Materials Procurement Manager reports to the Director of Maintenance & Engineering and is responsible to the Director of Maintenance & Engineering for the judicious provisioning of aircraft materials, tooling and equipment including their storage.

Duties and Responsibilities:  The Materials Manager will manage, lead and coordinate, defining acceptable resources required including premises (storage facility) and working conditions and shall also be responsible for maintaining relationships with suppliers and subcontractors.

In addition, he/she will ensure the following: a)    Developing an approved List of Suppliers by identifying Suppliers and having them approved by the Quality         Assurance Manager…