To deliver an excellent service, whilst ensuring onboard safety for all guests.
Understand the duties of your assigned position during flight and act your best
Ensure the satisfaction of passengers by answering questions and offering them assistance
Check cabin before take-off to ensure compliance to safety regulations
Welcome travelers on board and help them to their seats when necessary
Serve food and beverages and sell products
Give the “safety” presentation in a well-prepared manner
Monitor the cabin frequently for the entire duration of the flight
Adhere to established regulations and procedures
Remain calm and offer assistance to passengers in the event of an emergency
Give attention to passengers with special needs (children, disabled, elders etc)
Prepare accurate reports concerning any significant issues or happenings
Understanding the duties of your assigned position during flight and acting your best
Ensuring the satisfaction of passengers by answering questions and offering them assistance
Checking cabin before take-off to ensure compliance to safety regulations
Proven experience as cabin crew or related customer service experience
Fluency in English, knowledge of additional languages is a strong advantage
Basic skills in MS Office
Clean, professional appearance and healthy constitution
Exceptional communication and presentation skills
Cool tempered and patient with aptitude in resolving issues
Qualifications (knowledge, skills, experience)
A good secondary education grade C or above in English and maths.
Studying a degree, or foundation degree in hospitality, Languages, Leisure, and Tourism management, travel and or IATA may be an added advantage
Cabin crew certification or training
Must be at least between 21 to 30 years old on the date of joining.
Confident in water and be able to swim at least 25m unaided.
Able to reach 212 cms without shoes.
No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Uganda Airlines uniform (bandages and cosmetic coverings are not permitted).
No criminal record.
Excellent personal presentation, style, and image.
Willing to comply with Uganda Airlines' medical and health screening requirements.
Excellent communication skills
Uganda Airlines, the National Carrier of the Republic of Uganda based at Entebbe International Airport is now accepting applications for a number of job opportunities.
As a member of the team, you will be responsible for presenting a positive image of the airline in keeping with its brand to connect the world to the Pearl of Africa. You will be enthusiastic about serving all Uganda Airlines customers and colleagues with courtesy and respect in line with the company’s values. You will also be championing safety and ensuring international aviation standards are maintained at the airline. This is a great opportunity to be part of the new National Airline, in this exciting industry.
How to apply
Application letters, complete with Curriculum Vitae giving two (2) referees, and copies of academic and professional certificates with one passport size photograph (one full size photograph for Cabin Crew applicants) should be submitted online at www.careers.ugandairlines.com or by post quoting the Job Reference number accordingly.
Applications should be addressed to:
The Manager Human Resources.
Uganda National Airlines Company Ltd.
P.O. Box 431, Entebbe, Uganda.